Privacy Policy

 

FastBricksUK customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Email

contact@fastbricks.uk

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

·   Names and contact details

·   Addresses

·   Purchase or account history

·   Website user information (including user journeys and cookie tracking)

·   Information relating to compliments or complaints

We collect or use the following information for service updates or marketing purposes:

·   Names and contact details

We collect or use the following information to Adding Members to the optional FastBricksUK Locations Map:

·   Names and contact details

·   Members General Locations

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

·   Consent

·   Contract

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

·   Consent

Our lawful bases for collecting or using personal information for Adding Members to the optional FastBricksUK Locations Map are:

·   Consent

Where we get personal information from

·   People directly

How long we keep information

Data for the subscription mailing list will be kept until you ask to be removed from the mailing list. You can ask us to remove you by sending in an email.

Data for the Store will be kept for 3 years. At which point any data collected from the store will be destroyed.

Data from asking to add your general location to the FastBricksUK Members general locations will be kept until you ask to be removed from it. You can request us to remove you from the map by emailing.

Who we share information with

Data processors

Hostinger

This data processor does the following activities for us: Hostinger Stores all of our emails. This includes names, email addresses, personal addresses or anything else inputted into the website and or store.

PayPal

This data processor does the following activities for us: Collects money from the store, as well as names, email addresses, personal home addresses or anything else inputted by the customer for the purpose of ordering goods from our store.

Google

This data processor does the following activities for us: Stores users locations in the form of the google map if you opted into being added to the FastBricksUK members general locations map. Stores an email which collects names, email addresses, personal home addresses or anything else inputted into the website and or store.

 

Other organisations

·   Publicly on our website, social media or other marketing and information media (where appropriate)

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

26 May 2024